Legal
Privacy Policy
Last updated July 1, 2026
This page is maintained by Finrock ("Finrock," "we," "us") to explain how we handle information when you use our services to identify, document, and file employment tax credits and related incentives. This is app-owned content and is not an independent certification of our practices.
Who this applies to
This policy applies to visitors of our marketing pages, employers and their authorized users who sign in to Finrock, and the employee information those employers submit to us for the purpose of screening and filing tax credits.
Information we collect
- Account information: name, work email, phone number, company name, and role.
- Company information: business address, EIN, ownership and payroll details needed to prepare and file credits.
- Employee information: information required by federal, state, and local credit programs (for example, WOTC screening responses, address, dates of hire, and supporting documentation).
- Usage information: basic logs, device information, and analytics needed to operate and secure the service.
How we use information
We use the information you provide to run the service you signed up for: screening for credits, preparing and submitting filings, communicating with you about your account and credits, providing support, and meeting our legal and record-keeping obligations.
How we share information
We share information only where necessary to deliver the service: with government agencies to file for the credits you authorize, with subprocessors we use to host and operate the platform, with your authorized advisors (such as your CPA or payroll provider) at your direction, and where required by law. We do not sell personal information.
Data security
Data is transmitted over encrypted connections and hosted on secure infrastructure. Access to production data is restricted to authorized Finrock personnel who need it to operate the service. No online system is perfectly secure; we work to reduce risk and respond promptly to incidents.
Data retention
We retain company and employee information for as long as your account is active and for the period required to support filed credits, respond to agency inquiries, and meet applicable record-keeping requirements. You can request deletion of data that is no longer required for these purposes.
Your choices
Account owners can update their information from within Finrock or by contacting us. Depending on where you live, you may have additional rights over your personal information, including access, correction, and deletion. Contact us using the details below to make a request.
Contact
Questions about this policy or our data practices? Email support@finrockusa.com or call 718-701-7217.
Changes
We may update this policy from time to time. When we do, we will revise the "Last updated" date above.