Privacy Policy

Last updated: July 16, 2026

Finrock LLC ("Finrock," "we," "us," or "our") provides employer tax-credit, hiring-incentive, and childcare-arrangement services, and operates the website at https://www.finrockusa.com (the "Site"). We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use, share, and protect it, and the choices available to you. This Policy covers information we collect through the Site and while providing our services, as well as information exchanged when you correspond with us by email, text, or other electronic message, or interact with any social media page we operate (together with the Site, our "Platforms"). It does not apply to information collected by third parties we do not control, including third-party sites the Site may link to. By using the Site or our services, you agree to this Policy; if you do not agree, do not use the Site. 1. Whose Information We Handle We work primarily with employers ("Clients"). Much of the personal information we process is about a Client’s employees, job applicants, and, where childcare services are involved, their dependents. That information is generally provided to us by the Client, or by the employee at the Client’s direction, so that we can screen for and document tax credits or arrange childcare. When we handle this information, we act as a service provider (or processor) to the Client and use it only on the Client’s behalf and for the purposes the Client has authorized — not for our own independent purposes. 2. Information We Collect Information you or a Client provide. This may include business contact and account details, such as name, email address, and telephone number; and, for employees and applicants, names, dates of birth, Social Security numbers, home addresses, wage and payroll data, I-9 and work-authorization information, and responses to eligibility questionnaires. For childcare services, it may include the names and ages of an employee’s dependents and related enrollment details. We also keep records of correspondence when you contact us. Information collected automatically. As you navigate the Site, we may collect usage and device information such as your IP address, browser type and operating system, the pages and resources you access, and the dates and times of access. This information is generally statistical, though we may associate it with other information we hold. 3. How We Use Information We use the information we collect to: • screen for, calculate, document, and file employer tax credits and hiring incentives; • arrange and administer access to childcare through licensed facilities; • communicate with Clients, respond to inquiries, and provide support; • operate, secure, and improve the Site and our services, including fraud prevention; and • comply with legal, tax, and regulatory obligations and enforce our agreements. 4. How We Share Information We do not sell personal information. We share it only as needed to provide our services and as described here: • with federal, state, and local taxing and certifying authorities, to identify, document, and claim credits; • with the Client’s designated CPA or tax preparer, to support claiming identified credits; • with licensed childcare facilities we contract with, to arrange and deliver childcare services; • with third-party service providers who support our operations under confidentiality obligations; these providers maintain their own privacy practices, which govern their handling of your information; • when required by law, subpoena, or governmental request, or to protect our rights, users, or the public; and • in connection with a merger, acquisition, or sale of assets, subject to this Policy. 5. Cookies and Similar Technologies We and our service providers use cookies and similar technologies — such as web beacons and pixel tags — to operate the Site, remember your preferences, understand how the Site is used, and help keep it secure. A cookie is a small file placed on your device; a web beacon is a small file that lets us count visits and gauge which content is used. Most browsers let you refuse or delete cookies through their settings, but if you do, some features of the Site may not work as intended. 6. Data Security We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse, and we limit access to those who need it to perform our services. No system is perfectly secure, but if we become aware of a breach affecting a Client’s information, we will notify the Client promptly and consistent with our contractual and legal obligations. 7. Data Retention We keep personal information for as long as needed to provide our services, to substantiate and support credits (including through applicable audit and recordkeeping periods), and to meet our legal obligations, after which we delete or de-identify it. 8. Your Choices and Rights Depending on your state of residence, you may have rights to access, correct, or delete personal information we hold about you, to limit certain uses, or to request the categories of personal information we have shared with third parties. Residents of California and certain other states may have additional rights under laws such as the California Consumer Privacy Act, as amended. Because much of the information we process about employees and dependents belongs to and is controlled by the Client, we may direct certain requests to the relevant Client and will assist the Client in responding. To make a request or ask a question, contact us at office@finrockusa.com, and we will work to respond within thirty (30) days. 9. Children’s Privacy The Site is intended for adults and is not directed to children, and we do not knowingly collect personal information directly from children through the Site. Where our childcare services involve information about an employee’s dependents, we receive that information from the employer or employee as business records and handle it under this Policy and our agreements, not by collecting it from children directly. 10. Third-Party Sites and Services The Site may link to third-party websites and may use third-party service providers, each of which we do not control. This Policy does not cover their practices, and any information you provide to them is governed by their own policies. We encourage you to review those policies before providing any information. 11. Changes to This Policy We may update this Policy from time to time. Changes take effect when posted, and the "Last updated" date above reflects the most recent version. If we make material changes, we will provide notice by posting on the Site and, where appropriate, by email to the address associated with an account. Your continued use of the Site or our services after a change means you accept the updated Policy. 12. Contact Us If you have questions about this Policy or our privacy practices, contact us at office@finrockusa.com or at Finrock LLC, 316 Rutledge Street, Brooklyn, New York 11211.